About

Welcome to Performance Linen Limited

Being married to a busy Neuromuscular Therapist I know the amount of time & effort that goes into suppling a clinic with clean fresh linen. At first glance it looked pretty easy, however it quickly became apparent I was unable to keep up with the volume & then there were the oil stains which led to significant investment in more sheets and towels. There were also other challenges, fading, shrinkage & generally “making do”. So, one day in my laundry, I had an idea. That was 2004 & the rest is history.

At Performance Linen Limited we manufacturer a complete range of coverings, garments & accessories for the Health, Medical, Beauty & Spa Professionals. Items that are made specifically for you in textiles that save you time & money. Because we are the manufacturer we can also custom make almost anything you need. 

Our Products

All Professional Therapists should have linen that fits their equipment & the way they work.

Our products have been specifically designed from fabrics that are functional & cost effective. We can advise and guide you in how best to cover your equipment, be it a massage table, beauty therapy bed or medical equipment. Our range consist’s of products that make your job easier by offering items that compliment your modality, that are quick to change easy to wash & quick to dry.

If you need advice, please email us info@performancelinen.co.nz 

or call 09 -826-4505 to discuss your specific needs.

 

The Essentials Range

Our Essentials Range consists of our most popular must have's for any clinic

This range includes, treatment table covers of all shapes & sizes, face cushions & face cushion covers, protective waterproof & wipeable products, patient & facial gowns, barber towels & other essential items.

All products are made to the highest standard & come in a variety of sizes, shapes & colours to cater the different equipment across all modalities & professions.

Whether you are a Massage therapist, Spa & Beauty professional, Surgeon or Medical Centre, we have the products & service for you.

The Premium Range

Our Premium products are finished to the highest standard. All of our products are designed to be used in conjunction with your Essentials, custom made or signature items. This range also features gowns, robes, headbands & products for under & over your clients.

The Basics Range

Simple design & cost effective the basics range consists of quality items for your clinic or practice. We have you covered, literally! Great fabrics & staple items made cheaper for you.

The difference between our Basic Range & the Premium range is the finish. The Premium range is overlocked & hemmed where the basics range isn't as there is no fear of fraying. 

There are limited items in this range, all worthy of your attention.

Customised Solutions

Sometimes it is necessary to customise an item to fit a certain piece of equipment such as treatment table valences. Leave it to us. We have you covered. Please contact us with your query info@performancelinen.co.nz 09-826-4505

Fabric Options

The difference between Micro & Softa is the weight & the length of the textile pile. Micro is light with a short pile. Softa is a heavy weight with a longer pile. They wash, dry & wear exactly the same.

Laundering Tips

Micro & Softa: 

These products can be washed in any temperature & can be tumble dried on low.

However if you are wanting to minimise oil residue (from any textile), cold water is your friend. If you can see oil stains, blot with a paper towel & spot treat with dishwashing liquid (don’t add dishwashing liquid to your washing machine) wash with a good quality laundry powder or liquid. If you have to tumble dry these items, tumble dry on low for 10 - 20 mins.

Don't mix fabrics. You can wash our Micro & Softa products together regardless of colour but don't wash with any other fabrics, for example towelling.

100% Cotton: 

These  items can be hot washed & tumble dried & the same tip for removing oil residue applies. Please not all 100% cotton shrinks take this into account when choosing your laundering method.

Hospital Film: 

This textile is machine washable PVC, it can be washed in any temperature & can be also wiped clean with disinfectant.

Clear PVC: 

This textile can be wiped clean with disinfectant.

 

TERMS OF TRADE

You agree to these terms by:

Entering into an Agreement with Performance Linen Limited for goods or services

The use of Performance Linen Limited’s Website or Facebook page

The acceptance of any goods or Services provided by Performance Linen Limited

Orders:

All orders will be processed upon payment 

Orders for stocked items are processed & dispatched within 48 hours, unless otherwise specified. National freight takes 1 – 6 working days & International Freight 6 - 15 working days to arrive depending on the destination & carrier, with the exception of custom made orders which may take up to 6 weeks to process.

We reserve the right to refuse service to anyone for any reason

Custom Made orders:

All custom made & custom colour orders are processed using the information detailed in the Order Confirmation. Please carefully check your order confirmation before approving it. Performance Linen Limited takes no responsibility for errors or omissions once the Order Confirmation has been approved. Please ensure all measurements, fabrics colours & delivery details are correct. If there is an error or changes to be made, please contact us immediately. 

Delivery of Custom Colour & Custom Made orders will be advised at the time of ordering. Custom made orders take up to 6 weeks to process

Any Custom Made orders cancelled after the order confirmation has been approved will be subject to a charge of 50% of the total price of the order. 

We reserve the right to charge freight. All prices are in New Zealand Dollars and exclude Goods and Services Tax. & Freight.

All overseas orders are to be paid for prior to dispatch via international money transfer

Settlement Terms:

All orders are to be paid for in full prior to dispatch. 

Sale items will be dispatched upon payment & are non exchangeable & non refundable

All prices are subject to change without notice. 

Discounts are discretionary & cannot be used in conjunction with any other offer or discount. 

All international orders are to be paid for prior to dispatch. If the purchase incurs any transaction fees the customer will be liable for all applicable fees.

Privacy Policy:

We respect your privacy & will only use the information you provide to process your order and provide a quick professional service. We will not send you unsolicited emails or sell mailing lists data to third parties. We only disclose information to those third parties necessary to facilitate delivery & authorise payment

Title to Goods

Property in any goods delivered by the vendor to the purchaser shall not pass (and the purchaser shall be a bailee only in respect of such goods) until the purchaser shall have paid all that is owing to the vendor, whether in respect of that particular delivery or otherwise.

Until such payment the purchaser charges the goods, and the purchaser’s undertaking generally, with payment of such amounts that are owing to the vendor whether in respect of the particular goods or otherwise.  These terms constitute a personal money security interest register able under the Personal Property Securities Act 1999 in respect of all the purchaser’s present and after acquired property, inventory and proceeds of sale of the goods.

Without prejudice to any other rights of the vendor the purchaser irrevocably authorises the vendor to at any time directly or by it’s agents or servants enter upon the land or premises, or place where such goods may be stored to view and inspect such good and to retake possession of the same without hindrance or any obstructions from the purchaser.

If any of these terms of any part of these terms is held to be invalid, it shall be severed from the terms so that the remaining terms remain enforceable to the fullest extent permitted by law.

These terms shall apply to all supplies of good to the purchase.  Any terms on which the purchaser makes any order for goods shall not vary or waive these terms without the express written consent of the vendor.

In addition to the vendor retaining title to good supplied to the purchaser, failing payment for the good on the due date, the vendor may sue the purchaser for damages to be calculated in reference to the price of the goods and shall not be obliged to accept the return of any goods or to mitigate any damage arising our of the purchaser’s failure to pay.

Returns & Refunds:

Goods are to be returned within ten (10) working days of delivery in the condition sold including packaging (ie returned items must be unwashed, in perfect condition including the packaging).

A copy of the original invoice must accompany all returns.

Goods returned after ten (10) days will be at discretion of Performance Linen Limited.

All returned goods may be subject to a 15% restocking fee.

Goods will not be refunded or credited if they have been, custom made, sale goods, laundered, used or if they have been damaged due to inadequate packaging when being returned.

Freight is not refundable on returns.

Please ensure you carefully package items so they are received back in perfect, saleable condition, which ensures that items are free from contamination and odour. The returned item must be protected from the elements whilst in transit. 

Performance Linen is not liable for the cost of shipping any returns.

A completed returns form must be completed & submitted.

Products, Patterns & Fabric copyright

Concept & all information, pictures, product design & all patterns are property of Performance Linen Limited you agree not to copy or replicate in any way.

Please note fabric shades may vary slightly from shipment to shipment. All measurements are approximate. Colours are indicative only.

Changes to these Terms of Trade 

These general terms of Trade Maybe updated with ten (10) days notice