Discover Performance Linen Limited 

ABOUT PERFORMANCE LINEN

Performance Linen supplies practical, well considered textile products for allied health, medical, beauty, spa and wellness environments.

The business was founded in response to a simple but consistent problem: many off the shelf covers and garments didn’t fit properly, didn’t perform well in daily use, and didn’t withstand the demands of regular professional laundering.

With decades of hands on experience, our focus has always been on fit, function, and fabric choice. We work with textiles suited to real working environments, fabrics that are durable, quick drying, comfortable for clients, and appropriate for the equipment or treatments they are designed for.

Our products are made to order from a considered range of standard sizes, allowing us to maintain consistency while ensuring a reliable fit for most applications.

For requirements outside these sizes, items can also be produced on a fully custom made basis, tailored to specific dimensions and use.

Where suitable, alternative fabrics and colours can be requested. If a particular choice is likely to affect performance, longevity, or lead times, we will advise accordingly.

Our ranges include Basics, Essentials, and Premium, each designed to offer practical solutions across different working environments.

OUR PRODUCT RANGES

BASICS

Straightforward. Practical. Cost-effective.

The Basics range offers simple, functional products designed to do the job efficiently. These items are ideal for high-use environments where practicality and value are key.

Products in this range are made with a focus on functionality and affordability. As the fabric does not fray, items are left raw where appropriate, removing unnecessary finishing and making them an affordable, reliable option for everyday use.

ESSENTIALS

Core products for everyday clinical use.

The Essentials range includes the key items most clinics rely on, such as treatment table covers, face cushion covers, protective layers, gowns, and towels.

These products are designed to provide a balance of durability, functionality, and presentation, making them suitable across a wide range of professional settings.

Available in a variety of sizes, shapes, and colours, the Essentials range accommodates different equipment types and treatment styles.

PREMIUM

Refined finish. Enhanced presentation.

The Premium range offers products with a higher level of finish and detail, designed to complement your core setup or elevate the client experience.

This includes items such as robes, gowns, headbands, and products used both under and over clients.

The focus is on presentation, comfort, and finishing detail, while still maintaining the performance required in professional environments.
Premium drapes are fully hemmed for a refined finish.

CUSTOM & TAILORED SOLUTIONS

For requirements outside our standard size ranges, we offer custom-made solutions tailored to specific equipment and applications.

If you require a particular fit, construction, or product not listed, we can work with you to develop a suitable solution.

NEED ASSISTANCE?

If you’re unsure what will work best for your setup, we’re happy to help.

Email: info@performancelinen.co.nz
Phone: 09-826-4505

FABRIC CHOICES

Across our range, we work with a variety of fabrics selected for use in professional environments.

For many products, we offer two commonly used options: Micro and Softa.

The difference between them is in weight and pile length.

Micro is lightweight with a shorter pile, making it a practical option where quicker drying and a lighter feel are preferred.
Softa is a heavier fabric with a longer, softer pile, offering a more cushioned feel.

Both fabrics provide outstanding performance in terms of washing, drying, and durability.

We also work with a range of other fabrics, depending on the product and application. These include:

Muslin (100% cotton)

Towelling (100% cotton, available in two weights)

Poplin 35% cotton 65% polyester

Waterproof fabrics & PVC’s

In addition to textiles, we also use foam components in products such as face and bolster cushions, and treatment table topper pads, selected for comfort, support, and suitability for professional use.

The most suitable materials will depend on your working environment, treatment type, and personal preference. We are happy to advise if needed.

LAUNDERING TIPS

MICRO & SOFTA

Micro and Softa can be washed in any water temperature. The key factor is not the temperature, but the quality of the laundry detergent used. We recommend using a good quality laundry liquid for best results.

For oil-based stains, blot the area on both sides with a paper towel to remove as much excess oil as possible, then spot treat with a small amount of dishwashing liquid before laundering.

If required, tumble dry on low heat for approximately 10–30 minutes.

Wash Micro and Softa items separately from other fabric types, and do not mix with fabrics such as towelling.

Avoid overfilling the washing machine or dryer, as this can affect cleaning efficiency, drying time, and overall fabric performance.

100% COTTON MUSLIN & TOWELLING

These items can be washed in hot  or cold water and tumble dried if required.
Please note that shrinkage may occur.

For oil-based stains, blot the area on both sides with a paper towel to remove as much excess oil as possible, then spot treat with a small amount of dishwashing liquid before laundering.

Wash separately from other fabric types to maintain performance.

Avoid overfilling the washing machine or dryer, as this can affect cleaning efficiency, drying time, and overall fabric performance.

CLEAR PVC & HOSPITAL FILM

Clear PVC can be wiped down with hot soapy water & disinfectant as required.

Hospital film can be hand washed, placed in a washing machine using the gentle cycle or wiped down with hot soapy water & disinfectant as required.

TERMS:

Performance Linen Limited – Terms of Trade

Performance Linen Limited is a fully incorporated Limited Liability Company registered in New Zealand. By placing an order or entering into an agreement with us whether through our website, social media, phone, or email you confirm that you are purchasing for business purposes and agree to the following Terms of Trade. All goods are supplied for business use. To the maximum extent permitted by law, the Consumer Guarantees Act 1993 does not apply.

Orders, Payment & Shipping

All orders are processed upon receipt of payment unless otherwise agreed in writing. Performance Linen Limited operates under a hybrid model, supplying both stocked items and made to order products as we transition our business. Stocked items are typically dispatched within two to five working days. Made-to-measure items are generally dispatched within approximately ten working days, and custom orders will be provided with an estimated timeframe at the time of order. Tracking details are provided once your order has been dispatched. Orders are shipped via standard or rural delivery services depending on your location, and delivery timeframes may vary based on courier services. Shipping rates shown on our website are estimates only. Where actual freight costs exceed the quoted rate, the additional amount will be invoiced. Where costs are lower, a credit may be applied to your account. We charge freight at cost and operate in good faith and transparency. Customers may arrange their own shipping by prior agreement.

Pre-Orders August 2026 Shipment

This shipment is allocated to fulfil confirmed pre-orders on a made-to-order basis, with dispatch scheduled for April 2026. Production will be aligned with fabric arrival and manufacturing scheduling. Full payment is required prior to production and dispatch to secure your order. As quantities are limited and production runs are planned in advance, early confirmation is recommended.

Made to Measure

Made-to-measure products are produced to standard specifications and sizing, tailored to order but not uniquely customised. Payment is requested at the time of ordering. Orders for made to measure items may be cancelled prior to production commencing. If an order is cancelled after production has commenced a 25% cancellation fee is payable.

Custom Orders

Custom orders, including custom sizing, specifications, or colour requests, are produced specifically to the customer’s requirements. All custom orders must be confirmed in writing prior to production and are considered final once confirmed. If a custom order is cancelled after confirmation but prior to production, a charge of 50% of the total order value will apply to cover administration, materials allocation, and production planning. Once production has commenced, the full order value remains payable. Production is deemed to have commenced once materials are allocated, cut, or work has begun. Performance Linen Limited accepts no responsibility for errors or omissions once an order has been confirmed by the customer.

Returns, Exchanges & Cancellations

All returns are considered on a case-by-case basis at the discretion of Performance Linen Limited. As we operate under a reduced and transitional model, customers are asked to choose carefully before placing an order. Returns, exchanges, or cancellations are not guaranteed. Custom items are non-returnable. Returns for stocked items may be considered where goods are unused and in original condition, with approval required prior to return. Due to the clinical environments our products are used in, any approved return may be subject to a 20% restocking fee to cover handling, inspection, and reprocessing requirements. We strongly encourage customers to contact us prior to ordering if they are unsure, and we are always happy to assist in ensuring the correct selection.

Faulty Items
Any claim relating to faulty goods must be made within seven days of receipt and include sufficient information to enable assessment. Where a fault is accepted, Performance Linen Limited will determine the appropriate remedy, which may include repair, replacement where available, or credit. Claims will not be accepted where products have not been used or cared for in accordance with provided instructions.

Product Use & Variations

Customers are responsible for ensuring products are suitable for their intended use. Performance Linen Limited provides general guidance only and accepts no liability for use outside of intended applications. Fabric and product variations may occur between batches, including differences in colour and finish. Colours shown online are indicative only and may vary due to screen settings and lighting. These variations are not considered faults. Fabric swatches are available on request (shipping charges may apply).

Discount Coupon Codes

Discount codes are issued to the intended recipient only and may not be used in conjunction with any other offer unless stated otherwise. Performance Linen Limited reserves the right to amend or withdraw discount codes at any time.

Privacy Policy

We respect your privacy and are committed to protecting your information. Customer details are used solely for processing orders and delivering our services. We do not share your information with third parties except where required to fulfil delivery or process payment. Our systems are secure and utilise appropriate safeguards to protect your data. We do not send unsolicited emails or sell mailing lists.

Intellectual Property

All product designs, concepts, images, patterns, and materials remain the intellectual property of Performance Linen Limited and may not be copied, reproduced, or used without permission.

Contact

Website: www.performancelinen.co.nz
Email: info@performancelinen.co.nz | orders@performancelinen.co.nz
Phone: 09 826 4505 | 021 676 679