About

Welcome to Performance Linen Limited

Are you tired of trying to get oil & wax used during treatments out of your sheets & towels? & waiting an age for them to dry?

We make linen that fits your equipment & the way that you work that is durable, easy to wash, super quick to dry & easy to change ensuring every new client  has fresh clean linen.We specialise in high performance linen solutions and equipment coverings designed to suit the demands of the Health, Medical, Beauty & Spa Professionals. Whether you are a Massage Therapist, Physiotherapist, Osteopath, Day Spa owner or a Medical Professional, Performance Linen products will enhance the look and functionality of your business.

We know the importance of presenting a professional image to valued clients & also that the cleanliness, hygiene and durability of your equipment and facilities are vital to the success of your business.

Our signature range of high performance products are designed to look great perform well and last considerably longer than traditional cotton options.

We understand textiles, and use our expertise with our knowledge of our clients industries to offer the best & most cost effective solutions.

Our Products

We believe all Professional Therapists should have linen that fits their equipment & the way that they work.

Our products have been specifically designed from fabrics that are functional & cost effective. We can advise and guide you in how best to cover your equipment, be it a massage table, beauty therapy bed or medical equipment. Our range consist’s of products that make your job easier by offering items that compliment your modality, that are quick to change easy to wash & quick to dry.

If you need advice, please email us info@performancelinen.co.nz or call 09 -826-4505 to discuss your specific needs.

The Essentials Range

Our Essentials Range consists of our most popular must have's for Massage, Beauty and Physio therapy.

This range includes, table covers of all shapes & sizes: Massage table covers, plinth covers, beauty therapy bed covers, face cushions & face covers, protective waterproof & wipeable products, patient & facial gowns, barber towels & other essential items.

All products are made to the highest standard & come in a variety of sizes, shapes & colours to cater the many different shapes & sizes of treatment tables across all modalities & professions.

Whether you are a Massage therapist, Spa & Beauty professional, Surgeon or Medical Centre, we have the products & service for you.

All of our products are designed to be used in conjunction with your custom made or signature linens.

The Premium Range

Our Premium products are finished to the highest standard. All of our products are designed to be used in conjunction with your Essentials, custom made or signature items. This range also features gowns, robes, headbands & products for under & over your clients.

The Basics Range

Simple design & cost effective the basics range consists of quality essentials for your clinic or home practice. We have you covered, literally! Great fabrics & staple items made cheaper for you.

The difference between our Basic Range & the Premium range is the finish, The Premium range is overlocked & hemmed where the basics range isn't as there is no fear of fraying. 

There are limited items in this range, but worthy of your attention.

Fabric Options

Micro & Softa are both 100% polyester the difference is the weight & the length of the textile pile. Micro is lighter & has a shorter pile & Softa is a heavier weight with a longer pile. They wash & dry exactly the same.

Customised Solutions

Sometimes it is necessary to customise an items to fit a certain piece of equipment also there are times that the product demands a custom fit such as treatment table valences or a simple face hole. Leave it to us. We have you covered.

Laundering Tips

Our Linen can be washed in any temperature water & tumble dried (use the warm setting)

Tips: Wash separately, ie don't mix fabrics. You can wash our Micro & Softa products together regardless of colour but please don't wash with other fabrics.

To help remove oil: Blot the area with a paper towel, apply dishwashing liquid directly to the oil stain, place in the washing machine & wash on a cold cycle (i use the cotton cycle). You can also dissolve a laundry soaker in a bucket & soak your linen over night.

TERMS OF TRADE

You agree to these terms by:

Entering into an Agreement with Performance Linen Limited for goods or services

The use of Performance Linen Limited’s Website or Facebook page

The acceptance of any goods or Services provided by Performance Linen Limited

Orders:

All orders will be processed upon payment 

Orders for stocked items are processed & dispatched within 48 hours, unless otherwise specified, & take 1 – 6 working days to arrive depending on the destination & carrier, with the exception of custom made orders which take up to 6 weeks to process & overseas order where an ETA will be provided upon purchase.

We reserve the right to refuse service to anyone for any reason

Custom Made orders:

All custom made & custom colour orders are processed using the information detailed in the Order Confirmation. Please carefully check your order confirmation before approving it. Performance Linen Limited takes no responsibility for errors or omissions once the Order Confirmation has been approved. Please ensure all measurements, fabrics colours & delivery details are correct. If there is an error or changes to be made, please contact us immediately. 

Delivery of Custom Colour & Custom Made orders will be advised at the time of ordering. Custom made orders take up to 6 weeks to process

Any Custom Made orders cancelled after the order confirmation has been approved will be subject to a charge of 50% of the total price of the order. 

We reserve the right to charge freight. All prices are in New Zealand Dollars and exclude Goods and Services Tax. & Freight.

All overseas orders are to be paid for prior to dispatch via international money transfer

Settlement Terms:

All orders are to be paid for in full prior to dispatch. 

Sale items will be dispatched upon payment & are non exchangeable & non refundable

All payments made by credit card may carry a surcharge of 5% of the total order cost.  

All prices are subject to change without notice. 

Discounts are discretionary & cannot be used in conjunction with any other offer or discount. Monthly specials are available only to those registered on the email mailing list.

All overseas orders are to be paid for prior to dispatch. If the purchase incurs any transaction fees the customer will be liable for all applicable fees.

Privacy Policy:

We respect your privacy & will only use the information you provide to process your order and provide a quick professional service. We will not send you unsolicited emails or sell mailing lists data to third parties. We only disclose information to those third parties necessary to facilitate delivery & authorise payment

Title to Goods

Property in any goods delivered by the vendor to the purchaser shall not pass (and the purchaser shall be a bailee only in respect of such goods) until the purchaser shall have paid all that is owing to the vendor, whether in respect of that particular delivery or otherwise.

Until such payment the purchaser charges the goods, and the purchaser’s undertaking generally, with payment of such amounts that are owing to the vendor whether in respect of the particular goods or otherwise.  These terms constitute a personal money security interest register able under the Personal Property Securities Act 1999 in respect of all the purchaser’s present and after acquired property, inventory and proceeds of sale of the goods.

Without prejudice to any other rights of the vendor the purchaser irrevocably authorises the vendor to at any time directly or by it’s agents or servants enter upon the land or premises, or place where such goods may be stored to view and inspect such good and to retake possession of the same without hindrance or any obstructions from the purchaser.

If any of these terms of any part of these terms is held to be invalid, it shall be severed from the terms so that the remaining terms remain enforceable to the fullest extent permitted by law.

These terms shall apply to all supplies of good to the purchase.  Any terms on which the purchaser makes any order for goods shall not vary or waive these terms without the express written consent of the vendor.

In addition to the vendor retaining title to good supplied to the purchaser, failing payment for the good on the due date, the vendor may sue the purchaser for damages to be calculated in reference to the price of the goods and shall not be obliged to accept the return of any goods or to mitigate any damage arising our of the purchaser’s failure to pay.

Returns & Refunds:

Goods are to be returned within ten (10) working days of delivery in the condition sold including packaging (ie returned items must be unwashed, in perfect condition including the packaging).

A copy of the original invoice must accompany all returns.

Goods returned after ten (10) days will be at discretion of Performance Linen Limited.

All returned goods may be subject to a 15% restocking fee.

Goods will not be refunded or credited if they have been, custom made, sale goods, laundered, used or if they have been damaged due to inadequate packaging when being returned.

Freight is not refundable on returns.

Please ensure you carefully package items so they are received back in perfect, saleable condition, which ensures that items are free from contamination and odour. The returned item must be protected from the elements whilst in transit. 

Performance Linen is not liable for the cost of shipping any returns.

A completed returns form must be completed & submitted.

Products, Patterns & Fabric copyright

Concept & all information, pictures, product design & all patterns are property of Performance Linen Limited you agree not to copy or replicate in any way.

Please note fabric shades may vary slightly from shipment to shipment. All measurements are approximate. Colours are indicative only.

Changes to these Terms of Trade 

These general terms of Trade Maybe updated with ten (10) days notice