Shipping

We charge a flat shipping rates for standard deliveries. Prices are for the first 0.017 cubic (m3) or 5 kg, additional charges may be incurred if your order exceeds the maximum size &/or weight. An extra charge will be incurred for Rural deliveries.

To ensure a quicker delivery it is best to use a business address. If you have any questions contact us.

Returns Policy

All returns are processed on a case by case basis & providing goods are returned within fourteen (14) working days of delivery in the condition sold including packaging ie returned items must be unwashed, in perfect condition, folded, including the packaging. We can arrange a courier collection, fee's apply.

A copy of the original invoice must accompany all returns.

All returned goods may be subject to a 25% restocking fee. Please ensure all items returned are in saleable condition, unwashed, unused & folded.

Goods will not be refunded or credited if they have been, custom made, sale goods, laundered, used or if they have been damaged due to inadequate packaging when being returned.

Freight is not refundable on returns.

Please ensure you carefully package items so they are received back in perfect, saleable condition, which ensures that items are free from contamination and odour. The returned item/s must be protected from the elements whilst in transit. 

Performance Linen is not liable for the cost of shipping any returns. 

If you have any questions, please contact us at info@performancelinen.co.nz