Shipping

We charge flat shipping rates, please choose the rate for your area. Prices are for the first 0.017 cubic (m3) or 5 kg. Anything over this size & or weight will incur additional fees. 

Bulk orders will be charged at variable rates, a quote will be given at the time of your order.

To ensure a quicker delivery it is best to use a business address.

Returns Policy

Please contact us if you wish to make a return. All returns are processed on a case by case basis & providing goods are returned within fourteen (14) working days of delivery in the condition sold including packaging ie returned items must be unwashed, in perfect condition, folded, including the packaging. We can arrange a courier collection, fee's apply.

A copy of the original invoice must accompany all returns.

All returned goods may be subject to a 25% restocking fee. Please ensure all items returned are in saleable condition, unwashed, unused & folded.

Goods will not be refunded or credited if they have been, custom made, sale goods, laundered, used or if they have been damaged due to inadequate packaging when being returned.

Freight is not refundable on returns.

Please ensure you carefully package items so they are received back in perfect, saleable condition, which ensures that items are free from contamination and odour. The returned item/s must be protected from the elements whilst in transit. 

Performance Linen is not liable for the cost of shipping any returns. 

If you have any questions, please contact us at info@performancelinen.co.nz